Your privacy and data security are our top priorities
Welcome to JoyntForm's privacy policy. Your privacy is critically important to us. This policy explains how we collect, use, and disclose your personal information when you use our AI-powered SaaS platform for physical therapy practice management.
We collect information directly from you when you use our service, including your name, email address, phone number, and payment information. We may also collect information about how you use our platform, including your IP address, browser type, usage data, and anonymized data from our AI analysis features to improve our services.
We use your information to provide and improve our services, process your payments, communicate with you, and ensure the security of our platform. Our AI analysis features process your clinical data to provide treatment insights and recommendations. We may also use your information for marketing purposes, but only with your explicit consent.
Our AI-powered analysis features process your SOAP notes and clinical data to provide treatment recommendations and insights. This processing is done securely and in compliance with healthcare data protection standards. The AI analysis is designed to enhance your clinical decision-making while maintaining patient confidentiality.
We do not sell your personal information to third parties. We may share your information with service providers who help us operate our platform, including our AI processing partners, but only under strict data protection agreements. We may also share information to comply with legal obligations or enforce our terms of service.
You have the right to access, correct, or delete your personal information. You can also object to our use of your information or request that we restrict its processing. For AI-generated insights, you have the right to understand how recommendations are made. To exercise these rights, please contact us at joyntform@gmail.com.
We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and regular security audits. Our AI processing systems are designed with privacy-by-design principles. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Clinical data processed by our AI features is retained according to healthcare industry standards and your specific preferences.
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or AI capabilities. We will notify you of any significant changes by posting the updated policy on our website and sending you an email notification.
If you have any questions about this privacy policy or our data practices, please contact us at joyntform@gmail.com or reach out to our privacy team directly.